Overview
At Stella Lumin Essence, your privacy is respected and held with care, integrity, and responsibility. This policy outlines how your personal information is collected, used, stored, and protected when you engage with any services, offerings, or this website.
 
Effective date: January 2025
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About This Policy
This policy applies to all services offered through Stella Lumin Essence, including this website and any associated booking or communication platforms.
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It is designed to provide transparency around how your information is handled, while supporting a safe and respectful experience for all clients.
 
This policy is guided by applicable privacy principles and legislation, including relevant Australian privacy laws.
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Information Collected
When you book a session, make an enquiry, or interact with this website, the following information may be collected:
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Personal Information

• Name, email address, and contact details

• Booking and appointment information

• Payment details (processed securely through third-party providers)

• Any information you choose to share in preparation for or during a session

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Non-Personal Information

• Device type, browser, and IP address

• Website usage data

• Cookies and analytics
   

Sensitive Information
Some sessions may involve the sharing of personal or sensitive information. This information is only received where you choose to share it and is held with care, used solely to support your session, and treated as strictly confidential.
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How Your Information Is Used
Your information may be used to:

• Facilitate bookings and deliver services

• Communicate with you regarding your session or enquiry

• Send confirmations, reminders, and relevant updates

• Improve services and website functionality

• Meet legal and regulatory obligations
   

Payments & Third-Party Platforms
Bookings and payments are securely processed through Square. Sessions are held via Zoom or in person, depending on the offering. This website is built and hosted through Wix Studio.
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Each platform manages data in accordance with its own privacy and security practices.
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Confidentiality
All personal information and session content are treated as confidential and held with respect. Your information will never be shared, sold, or distributed to third parties, except where required by law.
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Data Retention
Information is retained only for as long as necessary to support your experience and meet legal obligations. You may request access to, correction of, or removal of your personal information where applicable.
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Cookies & Website Use
This website may use cookies and similar technologies to enhance your browsing experience and understand how the site is used. You can manage or disable cookies through your browser settings.
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Security
Reasonable steps are taken to protect your personal information. However, no method of transmission over the internet can be guaranteed to be completely secure.
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Your Rights
You may:

• Request access to your personal information

• Request corrections or updates

• Withdraw consent for communications

• Request deletion of your data (where legally permitted)
   

Contact

Stella Lumin Essence

hello@stellaluminessence.com

+61 408 597 521

 

If you have any questions, please return to our Connect page to get in touch.